Valeria Maltoni wrote a blog entry on Marketing Profs that made
me think about how marketing and advertising is coming full cycle. Here is a
clip from her post:
“Getting people to do anything they don’t want to do has
always been hard. These days, customers and prospects seem to be made of
Teflon, nothing you send out seems to stick very much. Direct response is
running out of juice in its current incarnation.”
She goes on to talk about how important it is to build
relationships with your clients/consumers.
I believe Valeria hit on the reason that social media
marketing is so important. There is a fundamental shift in the way we consume
advertising.
It is as if communications technology has become so
prevalent that it has reverted us back to the good old days before the
telephone, newspapers and reliable postal services. In those years people
depended on recommendations from friends and family for buying goods. You grew
up in a neighborhood or small village and you used the vendors your parents
used.
Once mass media technology came to pass we were so thrilled
with "choices" we were willing to listen to and watch ads in anticipation.
Now we have so much to choose from we are once again relying
on the community, friends, and family to help us choose the goods and services
we buy. Instead of those influencer's living just in our neighborhood they live
all over the world and they become part of our virtual neighborhood through
social networking tools like MySpace and Facebook.
It is time for marketers to embrace social media marketing.